Clear, transparent and responsible giving.

Important policy information related to donations, privacy, refunds, terms, protection practices and donor communication for Kalinga Institute of Social Sciences.

Our commitment to donors.

KISS values the trust of every donor, sponsor, supporter and well-wisher. We are committed to maintaining transparency, responsible use of information, secure donation processing and clear communication for all donation-related activities.

Privacy Policy

Donor Privacy

KISS respects the privacy of donors and visitors using the donation website. Information collected through donation forms and related pages is used only for legitimate donation-related purposes.

Information we may collect

Name, email address, phone number and address details provided by the donor.
Donation amount, transaction reference and payment status information.
PAN or other details, wherever required for donation records and compliance.
Basic technical information needed for website security and service improvement.

Use of information

To process donations and maintain donation records.
To send acknowledgements, receipts or transaction-related communication.
To respond to donor queries, support requests or refund-related concerns.
To meet statutory, accounting, audit and institutional record requirements.

Donation Policy

Responsible Giving

Donations made through this website are intended to support the education, care and empowerment initiatives of Kalinga Institute of Social Sciences.

Donors should provide accurate details while completing the donation form.
Donation confirmation is subject to successful payment gateway processing.
KISS may contact the donor if any additional information is required for official records.
Donation-related communication will normally be sent to the email address provided by the donor.

Refund Policy

Transaction Support

Donors are requested to carefully review the donation amount and details before completing payment. In case of an incorrect, duplicate or failed transaction issue, donors may contact KISS for support.

Refund requests should include donor name, email, phone number, transaction date, amount and payment reference.
Refunds, wherever applicable, will be reviewed based on transaction records and payment gateway confirmation.
Processing timelines may depend on the bank, payment gateway and internal verification process.
For any refund-related query, donors may write to info@kiss.ac.in.

Terms & Conditions

Website Use

By using this website and making a donation, the donor agrees to use the website responsibly and provide correct information for donation processing.

The donation website should be used only for lawful and legitimate donation-related purposes.
KISS may update, improve or modify website content and policies from time to time.
External links may be provided for convenience, but their content is governed by the respective websites.
Donors are responsible for ensuring that payment and personal details entered by them are correct.

Payment Security

Secure Payment

Donation payments are processed through a payment gateway. Donors should complete payments only on secure pages and avoid sharing sensitive banking information through email, phone or unofficial channels.

KISS does not ask donors to share card passwords, OTPs, internet banking passwords or similar sensitive credentials.
Donors should verify the website address before making payment.
Transaction confirmation is generated based on payment gateway response and donation records.
For any suspicious communication or payment-related concern, please contact KISS directly.

Need help?

For donation records, transaction concerns, refund queries or policy-related clarification, please write to info@kiss.ac.in.